Crisis Management in a Complex World

Priscilla J. Murphy, Dawn R. Gilpin

EPUB
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Oxford University Press img Link Publisher

Sozialwissenschaften, Recht, Wirtschaft / Wirtschaft

Description

Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning.

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