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Anbefalet
Bliv den virksomhed kunderne elsker at anbefale
J. Christian Andersen
EPUB
8,99 €
Amazon
iTunes
Thalia.de
Weltbild.de
Hugendubel
Bücher.de
ebook.de
kobo
Osiander
Google Books
Barnes&Noble
bol.com
Legimi
yourbook.shop
Kulturkaufhaus
ebooks-center.de
* Affiliate Links
* Affiliate Links
Hint: Affiliate Links
Links on findyourbook.com are so-called affiliate links. If you click on such an affiliate link and buy via this link, findyourbook.com receives a commission from the respective online shop or provider. For you, the price doesn't change.
Links on findyourbook.com are so-called affiliate links. If you click on such an affiliate link and buy via this link, findyourbook.com receives a commission from the respective online shop or provider. For you, the price doesn't change.
Sozialwissenschaften, Recht, Wirtschaft / Management
Description
Tilfredse kunder er godt. Men det er ikke godt nok! At gå fra kundetilfredshed til kundeloyalitet kræver en dyb indsigt i loyalitetens mekanismer og et fornyet syn på kundeservice. Gennem vekselvirkning mellem teoretiske overvejelser og konkrete case stories får du et unikt indblik i det kundesyn, der har bragt verdens førende virksomheder til tops. Læs bogen før din konkurrent, og bliv den virksomhed, som kunderne elsker at anbefale.
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Keywords
Kundeloyalitet, Guide, Kunder, Best practice, Kundeservice